Elaine Smith

Investment Manager, Brewin Dolphin

Looking forward, the biggest changes to our organisation in the post Covid era will be ... flexible working - knowing that not all staff need to be in the office all the time, and that we can still be very productive working remotely.

The future vision for our organisation in Glasgow is … to be one of the leading wealth management companies available to clients in the west of Scotland and the central belt, with the ability to offer a broad range of investment management and financial planning services to help investors to meet their financial goals.

The three best things about working in Glasgow are ...the people, the banter and the rational way of looking at things, which is important in our line of work.

My favourite part of Glasgow is ... Buchanan Street. It's been great seeing how it has developed over the years. I especially like looking down the street at Christmas time when the sparkly lights give it an almost magical feel - it makes me quite emotional.

The most satisfying thing about my job is ... going on a long-term financial journey with our clients and their families and helping them achieve their financial goals - whatever they may be. Knowing that they trust both me and Brewin Dolphin to deliver.

Financial services is a great career choice because … you get to meet a variety of people in many different situations, all with different goals. There are also many different roles which are all as important as each other, either client facing or behind the scenes, or sometimes a combination of both.  Career paths can evolve and change as you develop skills and knowledge over time. I started my financial services career in a back-office role, which I thoroughly enjoyed. However, I am now in a client facing role, and personally much prefer this.

The biggest challenge I have faced in my career to date was when .... I was a full-time working mum while studying for my professional exams, trying to balance this with a busy social life and having to say 'no' to people to concentrate on my priorities. Now, I'd have to say Covid-19 too. In all my years in the financial services industry these are the strangest times I have faced, although this has also been a time which has brought me closer to my clients.

The businessperson I most admire is ...... Corrine Hutton from the Finding your Feet charity - she's an inspiration. If you are ever feeling frustrated, just look at what she has achieved. It shows the rest of us what we can achieve if we really want to. There are no barriers to success.

Outside of work, I am passionate about ... spending time with my family and friends. I am also a Duke of Edinburgh Award leader as well as a Girls Brigade leader, and love to see children having the opportunity to succeed.

My approach to achieving work life balance is ... don't put off until tomorrow anything that you can do today. In both work life and at home, we just don't know what tomorrow will bring. Lists are good. Also, always make time for the important people in your life and that includes yourself.

First ever job? Sales assistant in chemist shop (Saturday job)

Favourite boxset? ER

Favourite band? Take That

Sunshine or snow? Both

And, finally, what three words best sum you up? Encouraging, generous and enthusiastic.

  • Elaine Smith